First Command update:

The salesman peppered my brother with a lot of leading questions, trying to get him to buy life insurance. Since my brother is single and has automatic life insurance through the government, he didn't see much point in buying extra insurance, and was only interested in other financial services they had. When he told the salesman he wanted to get something else and not life insurance, the salesmen stated that that wouldn't be "fair" and terminated the meeting.

This is a big company that certainly has a large number of satisfied customers in the military, but I think they still have a way to go before even meeting the low salesmanship standards of your average bank.